No, you’ll be charged once you surpass the 1000 conversations limit. This means that the first charge will be for the 1001 st conversation.

Do I get charged and then reimbursed for the first 1000 conversations per WhatsApp Business Account?

A 470 Error means the message failed to send because more than 24 hours have passed since the customer last replied to this number. To re-initiate a conversation with this error you have to send a template...

Why can't I respond too a conversation? I'm getting a 470 Error

First, make sure that you’ve completed the embedded sign-up process Log in to hub.360dilaog.com and click on "WhatsApp Accounts" in the left sidebar Find your WhatsApp Business  Account with the...

How do I generate an API key for the WhatsApp Cloud API?

If you onboarded with the Embedded Signup process to create your WhatsApp Business account, you can view the costs of your Cloud API conversations in the Insights tab of your WhatsApp Manager: These...

Where can I see the costs for my WhatsApp Cloud API conversations?

The WhatsApp Cloud API runs in Meta's data centers in North America and the E.U. Meta does not offer data localization

Where are the servers for the WhatsApp Cloud API?

Unlike the WhatsApp Business API, With the WhatsApp Cloud API, a BSP like 360dialog is not required to run Business API docker containers. To understand docker containers, refer to 360dilog’s documentation...

How is the WhatsApp Cloud API’s architecture different from that of the WhatsApp Business API?

No, there are no additional costs; the hosting fee for the Cloud API is cheaper, and conversation-based pricing is the same for both On-premise WhatsApp API and the WhatsApp Cloud API. However, if Cloud...

Are there any additional costs for the WhatsApp cloud API? Is conversation-based pricing the same as the one for the On-premise API?

From 360dialog’s side, the feature missing from the WhatsApp Cloud API is standard and premium support. 360dialog’s WhatsApp Cloud API users can access community support and upgrade to standard support...

Are all the on-premise WhatsApp API features available for the WhatsApp Cloud API?

You can migrate a WhatsApp Business API number from the 360dialog on-premise hosting to the cloud API through the 360dialog partner hub. Here are the prerequisites: You must be able to receive a 6...

How can a WhatsApp Business API number be migrated from a 360dialog On-Premise hosting to 360dialog Cloud API?

According to Meta's documentation, the WhatsApp Cloud API allows its users to meet their obligations under General Data Protection Regulation (GDPR). And 360dialog’s services are compliant with all the...

Is the WhatsApp Cloud API compliant with regional data protection laws (such as GDPR, LGPD, and PDPB)?