Where can I see the costs for my WhatsApp Cloud API conversations?
Admin Changed status to publish March 8, 2023
If you onboarded with the Embedded Signup process to create your WhatsApp Business account, you can view the costs of your Cloud API conversations in the Insights tab of your WhatsApp Manager:
These are the metrics that you can keep track of:
- All conversations: Overall number of messaging conversations on WhatsApp between your business and users
- Free conversations: Number of messaging conversations on WhatsApp between your business and users that are free of charge.
- Paid conversations: Number of messaging conversations on WhatsApp between your business and users that are charged.
- Approximate charges: An approximation of total charges on WhatsApp based on the paid conversations your business had. These charges may differ from what you see in your invoice.
You can export these metrics from the Insights tab by phone number, country and message type.
Admin Changed status to publish March 8, 2023