Why I can’t download an image that we sent previously through the WhatsApp Business API? I’m getting a message that says that the media is unavailable.
Admin Changed status to publish November 21, 2022
Media messages are stored on the WhatsApp servers and the 360dialog servers for a period of 14 days after which the media gets deleted. Therefore, if a user tries to download the media after two weeks, they will be notified that it’s unavailable.
Admin Changed status to publish April 21, 2022