How can a WhatsApp Business API number be migrated from a 360dialog On-Premise hosting to 360dialog Cloud API?
Admin Changed status to publish March 8, 2023
You can migrate a WhatsApp Business API number from the 360dialog on-premise hosting to the cloud API through the 360dialog partner hub.
Here are the prerequisites:
- You must be able to receive a 6 Digit PIN Code through SMS or Voice Call to verify your number
- The relevant WhatsApp Business Account must be verified by Meta (Formerly known as Facebook)
- For Brazilian numbers only, Verify whether the number registered in your WhatsApp profile has the extra 9. During migration, the profile should look the same as it was.
- In the 360dialog Partner Hub, go to your WhatsApp Accounts, and under the relevant WhatsApp account click on “Show details”, then scroll down to ” Hosting Platform Type”
- Launch the Cloud API migration assistant and set “Cloud API hosted by Meta” as the hosting platform
- Select the existing WhatsApp Business Account or create a new WhatsApp Business Account
- Select the cloud API subscription plan.
Admin Changed status to publish March 7, 2023